Contact Us
We're here to help! Please feel free to reach out to us using the information below.
Our dedicated team is available to answer your calls and return messages during the following hours:
Monday - Friday: 7:00 AM - 7:30 PM
Saturday - Sunday: 7:00 AM - 5:30 PM
Should you reach our voicemail, kindly leave a detailed message including your full address. One of our Support Specialists will return your call as soon as possible.
We are available every day to serve you, with the exception of Thanksgiving Day and Christmas Day, unless an appointment has been pre-booked.
Important Note for Winter Weather: To ensure the safety of our team, we kindly request that all walkways and stairs are cleared of ice and snow prior to our arrival. Your cooperation is greatly appreciated!
Contact Form
(Either call 518-203-3498 or (please not both) use this CONTACT form to initiate contact and arrange scheduling. The separate AUTHORIZATION Form is used after an appointment is arranged.):
If this is a medical emergency or we are not available, please call your regular veterinarian or:
- Upstate Veterinary Referral Center | 152 Sparrowbush Road, Latham, NY 12110 (518) 783-3198
- Capital District Veterinary Referral Hospital | 222 Troy Schenectady Rd, Latham, NY 12110 (518) 785-1094
- Northway Animal Emergency Hospital | 35 Fawn Rd, Gansevoort, NY 12831 (518) 761-2602 (limited hours)
- Animal Emergency Clinic of the Hudson Valley | 84 Patrick Lane, Poughkeepsie, NY 12603 (845) 471-8242